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THE WS BEAUTY – Contact & Support
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Frequently Asked Questions
We’re here to help you find the right products and answer any questions about your order or delivery. empor sagittis facilisis tristique. Egestas massa purus vel at consectetur convallis cras imperdiet.
Once your order is placed you’ll receive a confirmation email with all your order details.
Yes! Gift wrapping is available at checkout. It makes a wonderful treat for loved ones. Select the option during checkout and add a personalised message.
We offer a hassle-free 30-day return policy for unused items in their original packaging.
Please use our contact form to initiate a return and our team will guide you through the process.
Standard delivery typically takes 3–7 business days depending on your location.
Express shipping options are available at checkout. You’ll receive a tracking number once your order is dispatched.
Yes! We curate products that cater to a wide range of hair types and textures, from fine to coarse and everything in between.
Product descriptions include guidance on suitability so you can shop with confidence.
Once your order is shipped you will receive a tracking email with a link to follow your delivery in real time.
If you have not received your tracking details within 2 business days of ordering, please contact us via the form above.
